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HomeAsiaOtoklix Partners with VinFast to Provide Aftersales Support for Customers in Indonesia

Otoklix Partners with VinFast to Provide Aftersales Support for Customers in Indonesia

Otoklix, a digital solution for automotive aftermarket services, has teamed up with VinFast, a Vietnamese electric vehicle (EV) manufacturer, to be the authorized service provider for VinFast customers in Indonesia.

VinFast, which recently entered the Indonesian market, is investing US$1.2 billion to establish a local assembly plant in Depok, Jakarta, with a capacity of 60,000 cars per year.

Also Read: YouTube co-founder, Alpha JWC, AC Ventures back Otoklix’s US$10M funding round

Established in 2019, Otoklix supports independent workshops that service gas-powered vehicles. Their solutions streamline the process of booking vehicle maintenance services for customers through an app and provide independent car workshops with visibility, business software solutions, and procurement savings.

Otoklix currently operates its signature shops in major Indonesian cities, serving millions of workshops. The partnership with VinFast is currently limited to these proprietary outlets.

In Q3 2023, Otoklix, backed by AC Ventures, reported doubling its revenue year-over-year and significant improvements in unit economics, aiming for profitability in the near future.

According to Otoklix co-founder and CEO Martin Reyhan Suryohusodo, there will be a growing demand for high-quality yet affordable car parts, including mechanical parts and battery components, as the EV market expands in the next decade.

Otoklix has recently launched an academy to train mechanics in servicing EVs, focusing on safety and technical proficiency.

Also Read: VinFast to soon begin construction of US$500M EV factory in India

The post Otoklix to provide aftersales support to VinFast customers in Indonesia appeared first on e27.

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