Logistics and supply chains, overseen by supply chain management, involve numerous stakeholders and span international borders. Effective operational planning and coordination are crucial for timely product delivery, influencing quality, pricing, and customer satisfaction. The global trade value was estimated at a record $32 trillion in 2022, expected to grow by 0.8% in 2023, driven by the exponential rise in e-commerce post-COVID-19.

Local businesses contribute to this economic surge, empowering the local market and integrating into the global supply chain despite barriers that hinder SMEs from exploring business growth. To overcome these challenges and empower SMEs, efficient logistic solutions are crucial, facilitating seamless operations and connecting businesses with customers globally.

Empowering SMEs through efficient logistic solutions with Lalamove

Lalamove is an on-demand delivery platform which provides affordable and reliable delivery services to customers globally. Currently, Lalamove operates in 11 markets across Asia and Latin America. Through dedicated mobile and web apps, Lalamove seamlessly connects users and driver partners to move things that matter.

Lalamove’s unique selling points lie in its wide variety of fleets ranging from motorcycles to cars, to MPVs, and a variety of vans and lorries, which allow customers to choose the most suitable vehicles depending on their needs. Hence, customers can save costs without compromising service. Additionally, Lalamove offers value for money with no hidden costs through its pay-as-you-grow model where users only pay for what they need rather than for services that they may not use. The company offers a competitive fare matrix, charging fares as little as SG$26 for van deliveries, making it an affordable option when compared with other providers in the market.

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Moreover, Lalamove can arrange deliveries instantly to accommodate customers’ urgent requirements. Users are also able to schedule orders in advance to accommodate the high volume of orders and align inventory levels with customer demand. This in turn would help optimise efficiency and productivity while saving costs. Users can then explore tracking updates conveniently with the mobile or web app, and businesses can integrate Lalamove’s API with their e-commerce platform to further accelerate the order placement and delivery process.

By taking advantage of Lalamove’s last-mile on-demand or scheduled deliveries, companies can adapt to evolving consumer needs and ultimately foster brand loyalty. Businesses can cut high operating costs and fixed overheads including vehicle purchases and human resource payment by working with Lalamove as a partner. This consequently makes it possible for forward-thinking e-commerce businesses aiming to operate throughout the region to build and scale their operations more quickly.

In addition, businesses that have very specific needs can tap into Lalamove’s customised delivery solutions to create tailor-made services that address their specific needs according to their unique business model. These customised solutions offer a slew of options and models that can be modified, giving merchants the added advantage of fixed contract pricing, a trained driver fleet, flexible delivery procedures, and dedicated operation and account management support.

Lalamove’s platform also boasts a seamless customer service support experience where its dedicated team of professionals and well-trained customer service specialists can provide support for all business delivery needs and inquiries, which gives them an advantage over businesses that use other third-party logistic partners that lack the same level of customer support service.

Success stories with Lalamove in Asia

Since its establishment in 2013, Lalamove has supported the expansion and internationalisation process of businesses in various industries including e-commerce, retail, wholesale, events, and F&B. For example, Lalamove has successfully cooperated with various partners including Elitez FMCG, a fast-growing activation and events company based in Singapore.

By switching to Lalamove, Elitez FMCG resolved its manpower challenges and now enjoys cost-effective delivery services, on-demand flexibility, and quick and reliable multi-stop services to manage its business better. In addition to this, Lalamove supports ad-hoc deliveries whereas other logistic companies fail to deliver on their end, resulting in month-on-month business growth for Elitez as illustrated by the fact that the company’s orders have grown 8 folds in just 5 months.

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Since 2013, Lalamove has facilitated business expansion across industries like e-commerce, retail, wholesale, events, and F&B across different parts of the region. For instance, in the Philippines, Lalamove successfully partnered with Le Sucré Lab Chocolates, boosting their daily orders from a dozen to 200-300 through Lalamove’s Purchase Service. This resulted in increased revenue and nationwide brand awareness for Le Sucré Lab Chocolates. The efficient logistics and customer service provided by Lalamove allowed the dessert business to concentrate on creating delicious treats, while customers enjoyed convenient on-demand delivery services. 

More awaiting opportunities for Lalamove this 2024

The Chinese New Year season imposes a significant strain on logistics networks due to heightened demand for the movement of goods and products. Companies need to plan meticulously to handle increased order volumes, ensuring that products are stocked and delivered promptly despite potential disruptions in the supply chain.

Lalamove continues to invest in technological innovation to introduce more advanced features to enhance user experience and help SMEs save even more. This includes providing various vehicles, route optimisation features, multi-stop delivery features, and purchase services. Lalamove is working hard to double down on its services to accommodate the increasing demand during the Chinese New Year season and all related festivities surrounding the holiday.

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More broadly, the logistics industry faces the challenge of maintaining seamless operations to meet the escalating demands of businesses and consumers alike, illustrating the crucial role it plays in facilitating the smooth flow of goods during this celebratory season.

To meet these demands, Lalamove has implemented several measures such as expanding its delivery fleet, introducing new solutions, and collaborating with local merchants for better coverage, effectively empowering SMEs and preempting opportunities to leverage and challenges to address in 2024.

In addition, Lalamove will be launching a special CNY promotion where users can sign up to get 30% off their deliveries by using the code LALAHUAT. This special promotion will provide discounts for new users that use Lalamove during the peak season or need last-minute deliveries throughout the Chinese New Year season. 

Empower your business today by partnering with Lalamove. For more information, please visit here. #ChiongWithLalamove

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This article is produced by the e27 team, sponsored by Lalamove

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This article was first published in January 25, 2024

The post Empowering businesses: Lalamove’s impact on local enterprises appeared first on e27.